Top Reviews

"This is the best cleanser I have ever used. My skin has never looked so good."

Pauline

Verified Buyer

"This cleanser has changed my life and skin. It is very gentle and great for very sensitive and problematic skin."

Hilo

Verified Buyer

"My favourite everyday cleanser. It makes your skin feel nice and has a nice subtle scent. Great for sensitive skin like mine."

Rachael

Loyal Customer

"A must buy! This cleanser leaves your skin feeling clean and fresh. I would recommend it and buy again!"

June

Verified Buyer

Good To Know


WHERE DOES IT GO IN MY ROUTINE?
  • After: A cleansing balm, used as your second cleanse.
  • Before: All other skincare (cleansing balm is the first step of your routine!)
How Much Do I Need?

A grape-size amount.
 

How often should I use it?

Daily, AM and/or PM.

4.9
Rated 4.9 out of 5 stars
Based on 663 reviews
98%would recommend these products
Reviews Summary
Customers say this cleanser is gentle and creamy, leaving skin soft and hydrated without stripping. Many appreciate its effectiveness at removing makeup, including waterproof formulas, while maintaining a non-drying feel. The smooth texture works well for sensitive skin and during dry weather. Users frequently mention the convenient pump bottle and travel size options. Common feedback highlights its suitability for daily use and as a second cleanse step. A few note the presence of fragrance, preferring more natural formulations. Overall, customers report long-term loyalty, with many using it for years and repurchasing regularly.
663 reviews
  • Joanne F.
    Verified Reviewer
    Age Range 55 - 64
    Skin Type Normal
    Skin Concerns Sensitivity
    Yesterday
    Age Range 55 - 64
    Skin Type Normal
    Skin Concerns Sensitivity
    Reviewing
    Balancing Cleanser
    Rated 5 out of 5 stars
    A must have

    Hands down my favourite cleanser. I have the pump bottle in the bathroom and travel size for my toiletries bag. It cleans well without stripping or irritating and leaves my skin feeling calm and clean. Morning or evening it is my go-to.

    AS Profile picture for Alpha-H Skincare US
    Alpha-H Skincare US
    Yesterday

    We're absolutely thrilled to hear that Balancing Cleanser has become your go-to cleanser!! It's one of our favourites to keep the skin balanced, clean, and hydrated!

  • Sarah o.
    Verified Buyer
    Age Range 35 - 44
    Skin Type Combination
    Skin Concerns Blocked Pores, Blemishes & Breakouts, Dryness, Uneven Texture, Pigmentation
    3 weeks ago
    Age Range 35 - 44
    Skin Type Combination
    Skin Concerns Blocked Pores, Blemishes & Breakouts, Dryness, Uneven Texture, Pigmentation
    Reviewing
    Balancing Cleanser
    Rated 5 out of 5 stars
    Gentle and calm on my skin

    Beautiful formula feels gentle but cleanses thoroughly

  • Linda N.
    Verified Buyer
    Age Range 45 - 54
    Skin Type Normal
    Skin Concerns Fine Lines & Wrinkles
    1 month ago
    Age Range 45 - 54
    Skin Type Normal
    Skin Concerns Fine Lines & Wrinkles
    Reviewing
    Balancing Cleanser
    Rated 5 out of 5 stars
    Love

    Lovely cleanser, leaves my skin clean and soft

  • Alana G.
    Verified Buyer
    Age Range 35 - 44
    Skin Type Normal
    Skin Concerns Fine Lines & Wrinkles
    1 month ago
    Age Range 35 - 44
    Skin Type Normal
    Skin Concerns Fine Lines & Wrinkles
    Reviewing
    Balancing Cleanser
    Rated 5 out of 5 stars
    Best cleanser

    Best product on the market! Couldn’t live without it

  • Tamsyn H.
    Verified Buyer
    Age Range 35 - 44
    Skin Type Combination
    Skin Concerns Dryness, Fine Lines & Wrinkles, Uneven Texture, Pigmentation
    Body/Scalp/Hair Concerns Hyperpigmentation or uneven skin tone, Dryness & Dehydration, Sun Damage, Fine Lines & Wrinkles
    1 month ago
    Age Range 35 - 44
    Skin Type Combination
    Skin Concerns Dryness, Fine Lines & Wrinkles, Uneven Texture, Pigmentation
    Body/Scalp/Hair Concerns Hyperpigmentation or uneven skin tone, Dryness & Dehydration, Sun Damage, Fine Lines & Wrinkles
    Reviewing
    Balancing Cleanser
    Rated 5 out of 5 stars
    Gentle cleanser

    I find most cleansers strip my skin, this is gentle, removes my make up and leave it smooth and ready for serums. I went with this range as my skin is maturing and needs better balance and hydration to make sure my make up stays on.