SAVE 10% + FREE SHIPPING
Subscribe & Save
Save on every order and never be without your Alpha-H favorites. Cancel or make changes anytime.
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The Benefits
Save 10%
Enjoy 10% off every subscription order.
Free Shipping
ALL subscription orders ship for free within the U.S.
Never Be Without
Customize your delivery dates, and never be without your glow-getting essentials.
Cancel Anytime
Skip or cancel your deliveries with ease.
Modify Your Subscription
Edit, or skip, your shipment date at anytime.
Subscription Made Flexible
You'll receive email reminders so you are able to modify your order.Subscription Favourites
Subscription FAQs
How do I sign up for a subscription product?
Signing up for subscription on your favorite Alpha-H product is easy. You can select “subscribe & save 10%” and choose your frequency for shipment while reviewing the product page. To get started, simply select the Auto Replenish option for your desired product, select your preferred shipment frequency and then check out as normal.
What will happen after I subscribe to a product?
After you subscribe, you will receive an email confirming your auto replenish order. This email will include a link to access your subscriptions section in your account where you can manage your future orders, auto replenish items, and account information.
We will place your subscription orders automatically according to your selected frequency, and you will only be billed on the day the order is shipped. We will send you an email reminder 10 days before each auto replenish order. You will also receive email notifications regarding other important information related to your subscription account, such as if your item is discontinued or out of stock, if you cancel your replenishment, and confirmation when an order is placed successfully.
We will place your subscription orders automatically according to your selected frequency, and you will only be billed on the day the order is shipped. We will send you an email reminder 10 days before each auto replenish order. You will also receive email notifications regarding other important information related to your subscription account, such as if your item is discontinued or out of stock, if you cancel your replenishment, and confirmation when an order is placed successfully.
How do I make changes to my subscription order?
Once you’ve subscribed to a specific product, you can change your next order date, skip an order, change your selected frequency, or cancel an auto replenishment. Simply visit the “My Subscriptions” section in your account. Please allow up to 24 hours for modifications or cancellations to be processed.
Change order date:
To change your next order date, please visit the “My Subscriptions” section within your account and click the Change Date button to the right of the next shipment date then select a new date for your order. This will change the order date for the entire auto replenish order.
Skip a delivery:
To skip an Auto Replenish order, please visit the “My Subscriptions” section within your account and click the Skip Order button to the right of the upcoming order date to skip the entire order.
Change shipment frequency:
To modify the delivery frequency for a subscription item, please visit the “My Subscriptions” section within your account. The current delivery frequency is displayed next to each replenishment item in a dropdown menu. To change the delivery frequency for an individual replenishment item, simply click the frequency dropdown next to the item you would like to modify and select your next desired frequency from the dropdown menu.
Send an order now:
To send a Subscription order now, please visit the “My Subscriptions” section within your account and click the “Send Now” button to the right of the upcoming order date to send the entire order.
Cancel or Pause a Subscription item:
To cancel a subscription, please visit the “My Subscriptions” section within your account and click the cancel Subscription link to the right of the item you wish to cancel. You’ll be prompted to confirm this action and indicate your reason for cancelling. Once you’ve selected a cancel reason and clicked the “Stop Subscription” button, your replenishment will be cancelled, and no future orders will be placed. You will receive an email notification confirming this action. Please allow up to 24 hours for any modifications or cancellations to be processed.
To pause a subscription item, please visit the “My Subscriptions” section within your account and click the pause subscription link to the right of the item you wish to pause. You’ll be prompted to select a shipment resume date. Once you’ve selected the date and clicked the Pause Subscription button, your replenishment will be paused and will resume shipment on the date that you selected.
Change order date:
To change your next order date, please visit the “My Subscriptions” section within your account and click the Change Date button to the right of the next shipment date then select a new date for your order. This will change the order date for the entire auto replenish order.
Skip a delivery:
To skip an Auto Replenish order, please visit the “My Subscriptions” section within your account and click the Skip Order button to the right of the upcoming order date to skip the entire order.
Change shipment frequency:
To modify the delivery frequency for a subscription item, please visit the “My Subscriptions” section within your account. The current delivery frequency is displayed next to each replenishment item in a dropdown menu. To change the delivery frequency for an individual replenishment item, simply click the frequency dropdown next to the item you would like to modify and select your next desired frequency from the dropdown menu.
Send an order now:
To send a Subscription order now, please visit the “My Subscriptions” section within your account and click the “Send Now” button to the right of the upcoming order date to send the entire order.
Cancel or Pause a Subscription item:
To cancel a subscription, please visit the “My Subscriptions” section within your account and click the cancel Subscription link to the right of the item you wish to cancel. You’ll be prompted to confirm this action and indicate your reason for cancelling. Once you’ve selected a cancel reason and clicked the “Stop Subscription” button, your replenishment will be cancelled, and no future orders will be placed. You will receive an email notification confirming this action. Please allow up to 24 hours for any modifications or cancellations to be processed.
To pause a subscription item, please visit the “My Subscriptions” section within your account and click the pause subscription link to the right of the item you wish to pause. You’ll be prompted to select a shipment resume date. Once you’ve selected the date and clicked the Pause Subscription button, your replenishment will be paused and will resume shipment on the date that you selected.
How Do I Make Changes to My Subscription Account Information?
To change your shipping address for an order, click the Edit link located directly below the current shipping information. Select a previous shipping address from the dropdown menu or create a new one to add to your account. This address will apply to all future subscription orders unless otherwise noted.
To change your billing address for an order, click the Edit link located directly below the current billing information. This will open a new page where you can add new payment information. This billing information will apply to all future subscription orders. Please remember to press OK and verify that your updated information saved successfully. We kindly ask that you allow up to 24 hours for modifications or cancellations to be processed.
To change your billing address for an order, click the Edit link located directly below the current billing information. This will open a new page where you can add new payment information. This billing information will apply to all future subscription orders. Please remember to press OK and verify that your updated information saved successfully. We kindly ask that you allow up to 24 hours for modifications or cancellations to be processed.
How do I make changes to my subscription account information?
To change your shipping address for an order, click the Edit link located directly below the current shipping information. Select a previous shipping address from the dropdown menu or create a new one to add to your account. This address will apply to all future subscription orders unless otherwise noted.
To change your billing address for an order, click the Edit link located directly below the current billing information. This will open a new page where you can add new payment information. This billing information will apply to all future subscription orders. Please remember to press OK and verify that your updated information saved successfully. We kindly ask that you allow up to 24 hours for modifications or cancellations to be processed.
To change your billing address for an order, click the Edit link located directly below the current billing information. This will open a new page where you can add new payment information. This billing information will apply to all future subscription orders. Please remember to press OK and verify that your updated information saved successfully. We kindly ask that you allow up to 24 hours for modifications or cancellations to be processed.
Can I add items to my next order with an existing subscription order?
Yes! To do so, you must be logged into your account. Visit the item’s page you wish to add to your order and find the Add this to my order on: button. When you click this button, you will have the option to add the item as one time only or as an auto replenish item.
What type of payment methods are accepted for subscription orders?
All Subscription orders require a credit or debit card payment. Alternative payment forms, such as PayPal and Afterpay cannot be accepted.